Privacy Policy

We collect the following categories of personal data:

• Identity data — full name, date of birth, nationality, and government-issued ID provided during KYC verification.
• Contact data — email address, phone number, and Telegram handle where applicable.
• Account data — username, hashed password, two-factor authentication preferences, and security settings.
• Financial data — deposit and withdrawal addresses, transaction history, contract purchases, and balance.
• Technical data — IP address, device identifiers, browser type, operating system, and approximate geolocation.
• Usage data — pages viewed, actions performed, referral attribution, and timestamps.

We process your personal data for the following purposes:

• Provide, maintain, and improve the Platform and our services;
• Verify your identity and comply with KYC, AML, and anti-fraud obligations;
• Process deposits, withdrawals, contract earnings, and affiliate commissions;
• Detect, prevent, and respond to security incidents and fraudulent activity;
• Communicate service notices, updates, and respond to support requests;
• Comply with legal, regulatory, and tax obligations.

Where the General Data Protection Regulation applies, we rely on the following legal bases: (a) performance of a contract with you; (b) compliance with our legal obligations, including AML and tax law; (c) our legitimate interests in operating, securing, and improving the Platform; and (d) your explicit consent, which you may withdraw at any time without affecting prior processing.

We do not sell your personal data. We share it only with:

• KYC / AML providers (e.g. Sumsub, Onfido) to verify your identity;
• Payment processors and blockchain analytics partners to detect illicit flows;
• Cloud-infrastructure providers hosting our services under strict data-processing agreements;
• Regulators, law enforcement, and courts where legally required;
• Professional advisors (auditors, lawyers) bound by confidentiality obligations.

Venus IA operates globally and may transfer your data to countries outside your home jurisdiction. When we transfer personal data internationally, we use appropriate safeguards such as Standard Contractual Clauses approved by the European Commission, or transfer only to jurisdictions deemed adequate by applicable law.

We retain personal data for as long as needed to provide the service, comply with applicable law (typically 5 to 10 years for KYC and transaction records under AML regulations), resolve disputes, and enforce our agreements. When data is no longer required, we securely delete or anonymize it.

We implement industry-standard administrative, technical, and physical safeguards to protect your personal data, including: TLS 1.3 encryption in transit, AES-256 encryption at rest, hashed passwords with bcrypt, role-based access control, hardware security modules for cryptographic keys, segregated production environments, regular penetration testing, SOC 2 Type II controls, and 24/7 security monitoring. No system is impenetrable; you are responsible for protecting your credentials and enabling 2FA.

Subject to applicable law, you have the right to:

• Access the personal data we hold about you;
• Request correction of inaccurate or incomplete data;
• Request deletion of your data, subject to retention obligations;
• Object to or restrict certain processing activities;
• Receive a portable copy of your data in a structured, machine-readable format;
• Withdraw consent at any time where processing is based on consent;
• Lodge a complaint with your local data-protection authority.

To exercise these rights, contact us at privacy@venusia.com. We will respond within 30 days.

We use strictly necessary cookies for authentication and session management, and analytics cookies (with your consent where required) to understand how the Platform is used. You can manage cookie preferences through your browser settings. Disabling essential cookies may prevent the Platform from functioning.

The Platform is not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us and we will promptly delete the information.

The Platform may contain links to external websites or services we do not operate. We are not responsible for the privacy practices of third parties. We encourage you to review their privacy policies before sharing any data.

We may update this Privacy Policy from time to time. Material changes will be communicated via the Platform or by email. Continued use of the Platform after the effective date constitutes acceptance of the revised policy.

For privacy-related questions or to exercise your rights, contact our Data Protection Officer at privacy@venusia.com or through official Telegram support.